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For Patients

Your First Visit

Modern Sports Physio and Wellness Centre, providing physiotherapy in Orleans, Ontario, will deliver your customized one-on-one therapy programs in a private room.

For your first visit, you can expect to receive a thorough assessment of your injury or condition in order to determine the cause of your pain or discomfort. We will discuss our findings with you and present a recommended customized program of care. This process will take approximately one hour.

Follow-up appointments when the physiotherapy is delivered will normally last 30 minutes.

Please wear loose-fitting, comfortable clothing to your appointments so that you can move easily and the physiotherapist can access the injured part of your body.

For your first visit, please bring with you a list of any prescribed or over-the-counter medication that you take regularly, and any prescriptions or reports from your doctor.

You will spend your entire visit each time with the physical therapist. Such close attention allows us to carefully observe your progress and make any modifications needed to your program of physiotherapy.

Our goal is to help you return to your normal level of activity as quickly as possible.

In the Province of Ontario, it is not necessary to have a doctor’s referral to receive physiotherapy treatments. However, if you have extended health care benefits, you are normally required to have a doctor’s referral in order to claim the treatments. Please call your insurance provider to be clear on whether you need a doctor’s referral or not.

 

Insurance and Billing

If you are a member of the RCMP, Veterans Affairs or a current military members that uses Blue Cross, we will directly bill to Blue Cross once we have received the identification number found on your Blue Cross card. If any balance is not covered, you are asked to pay the difference.

For non-Blue Cross patients, at the end of each visit you will be required to pay for the therapy received. The initial hour-long assessment visit is $100 and follow-up therapy sessions of 30 minutes are $75.  For services provided by Elise Gervais the assessment is 110$ and follow-ups 85$ as of October 1, 2020. Pelvic Floor therapy is 130$ for the assessment and 90$ for a 45 minutes follow up. You will be emailed an official receipt that you can send to your health care benefit provider to be reimbursed.

We accept cash, cheques, debit or credit card.

 

Hours of operation:

Monday: 12 to 8 p.m.

Tuesday: 7 a.m. to 3 p.m.

Wednesday: 1 p.m. to 7 p.m.

Thursday: 12 to 8 p.m.

Friday: 7 a.m. to 2 p.m.

Closed on weekends

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